Refund Policy

At PrepKit, we strive to ensure our users have a smooth and satisfactory experience. This Refund Policy outlines the terms under which refunds may be provided for our services.

1. Eligibility for Refund

Refunds are only available for certain paid services if requested within 24 Hours of purchase and if you have not extensively used the service or downloaded exclusive content.

2. Non-Refundable Items

Refunds will not be issued for:

  • Subscription renewals after the billing date
  • Services already used or completed
  • Promotional or discounted purchases unless required by law

3. How to Request a Refund

To request a refund, contact us at admin@prepkit.online with your purchase details, reason for request, and any relevant documentation.

4. Processing Time

Approved refunds will be processed within 5–10 business days and credited to your original payment method.

5. Changes to This Policy

We may update this Refund Policy as needed. Any changes will be posted here with the updated effective date.